Are you generally hesitant to go to an auto repair shop because you don’t know what to expect? This creates quite a bit of stress for some car owners. But knowing the right questions to ask when you go to the mechanic can help reduce the stress. Here are some questions to ask your repair shop in Puyallup WA so you won’t dread the experience as much.
Do you provide written estimates?
A written estimate is not a guarantee of cost, but it at least gives you a ballpark figure that you can work with. Most reputable repair shops will provide you with a written estimate that details the cost of the labor and the materials so you can decide if you want to pay for the repairs or do without them. Also, it gives the repair shop a starting point to work with. If the repairs are going to cost more than what they written estimate says, they can contact you to determine if they should continue with the repairs or not.
What type of warranty do you provide?
Reputable companies will offer a good warranty on both the parts and labor they provide. In fact, a repair shop must provide a 12 month or 12,000 mile warranty on its parts and labor in order to be an AAA approved facility. If the shop is only offering a warranty of 30 or 60 days, you should go to a different repair shop in Puyallup WA.
Are the repair specialists certified?
Before you let anybody work on your vehicle, you should make sure they are certified. Mechanics should be certified by Automotive Service Excellence, or ASE, because it shows they have been recently trained and tested to work on vehicles. Mechanics have to undergo training regularly in order to be certified so they can stay up to date on the latest technologies for the newer vehicles that people own.
Is it worth repairing?
There will be times when you should simply stop putting money into your vehicle. Once it reaches a certain point, you are simply spending money on it that you’ll never get back. Why put $1000 dollars into a vehicle on repairs if the car is only worth about $500? It’s better to simply cut your losses and invest in another vehicle if it’s at all possible. You’ll save money in the long run and you’ll have better peace of mind knowing that you won’t have to do as many repairs.
If you have any questions about your auto repair procedure or process, contact Apex Brake & Muffler. We are a renowned auto repair shop in Puyallup WA serving customers for several years, and we can do the same for you.